Medical Record Requests
AVAILABLE FOR EXISTING PEDIATRIX PATIENTS ONLY
Medical Record Requests
Patient/Parent/Guardian Request ›
Third-Party Request ›
AVAILABLE FOR EXISTING PEDIATRIX PATIENTS ONLY
Appointments at Pediatrix
All visits are by appointment only. If you can’t keep your appointment, please call us at (602) 866-0550 to allow us to accommodate other patients. Well baby visits are special and generally take longer than other occasions. Please make your appointment for a well baby visit 30 days in advance so that we can allocate the time and provide all the information you need about your child.
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Pediatrix Office Hours
We are open extended hours to meet the needs of working parents.
Mon. – Fri. | 8:00 – 5:00* |
Sat. – Sun. (Black Canyon Office Only) |
8:00 – 12:00* |
*Note: Office hours are not fixed. If no patients are scheduled, the office will close.
Contacting Pediatrix After Hours
Because we cannot plan when our children are going to get sick or hurt, Pediatrix physicians are available after office hours during the week and on weekends and holidays. This on-call service is provided to our patients to assist with medical issues that may arise during these times. If you have a non-urgent matter, please contact the office during normal business hours.
To contact the physician on call, please call (602) 866-0550.
Calling With Questions
At Pediatrix, our staff is trained to handle questions. Here are some telephone tips:
Triage Nurses
In order to serve your needs and questions more quickly and efficiently, most incoming calls with routine questions are handled by our triage nurses. The triage nurses at Pediatrix are Registered Nurses with extensive pediatric training. They are responsible for assessing your needs, giving appropriate clinical options, and facilitating referral and unanswered questions to the appropriate healthcare provider, specialists, healthcare facility or community resource.
Test Results at Pediatrix
Test results normally are available within 72 hours, unless you’re told otherwise. We know how important test results are to you. So expect a call from us or our laboratory the day results are available, even if it’s after hours.
Prescriptions through Pediatrix
If you have questions about a prescription, it’s important to call during office hours when the doctor has access to your child’s medical record.
For all prescription refills please call during the business week, at least 48 hours prior to needing the medication. Please call for refills during office hours, as we need access to your child’s medical records to authorize refills.