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I am very grateful with the office because I had an appt today and I had totally forgot (even with 3 text reminders) having a newborn can be very challenging and I’m so happy that the office called and asked if I was still able to make it. I’m very happy I chose this pediatric office for my little girl.
Very disappointed with Pediatrix. I have not had to take my son to the doctor since 2020. He has been healthy with no issue. He has been sick this week so I called to get an appointment this Saturday and I was told that he can’t be seen on Saturday because he is considered a new patient. When I have a healthy kid they are punishing us.
Dr Laura Castro is the best she is always willing to give a listening ear and help us with our needs.
Dr. Serbin was very thorough and took his time with my daughters visit. Each of my concerns were heard and I didn't feel rushed. All my children have been coming here since birth, any issues/ concerns have always been handled in a timely manner.
The office was able to see us right away on a Sunday morning with our concern. The doctor was patient, very kind and answered all of our questions directly!
Pediatrix Black Canyon’s office, particularly with Dr. Argyros, is top-notch. Dr. Argyros combines passion and expertise to deliver outstanding patient care, and it’s clear he takes immense pride in his work. During our visit, he took the time to talk basketball, recounting firsthand memories of legends like Pistol Pete and Dr. J. If you’re looking for a dedicated provider who brings both skill and a love of the game, you’ll be in good hands with Dr. Argyros!Ps: His also a jump shooter doesn’t miss from the elbow! ⛹🏼
Pediatric is amazing.We have been with Dr Serbin over 20 years. He has not only seen my family, but also all my foster kids that have come through my home. Thank you for what you do for me and all the children here in Phoenix.
Been with this practice since 2007, they've been fantastic with all my kids.
I switched from southwest pediatrics to Pediatrix and love pediatrix. They actually care about their patients and are so kind.
Dr Cathy Kelley has been my son’s Dr for the last ten years and has been wonderful !!She’s always happy and has a great bedside manner.
We love the staff and doctors here! They always have availability to get out kids in same day if they are sick or there is an emergency.
I have brought my 2 boys to this same location for 7 years and have loved the doctors and staff. Love this office.
Very happy with the relationship we have with our doctor, Dr Serbin. Been with him for 15 years.
Please the service was great, we were in and out very quiet and were able to get the service that we needed thanks.
More than 20 years with Pediatrix, my children like to watch Dr. Funcke.
We are going to dr.Serbin. He is such a nice doctor and we are going to him for 7 years for our Son.
I love Pediatrix, the only place that I take my kids. They open on weekends which is a piece of mind for parents. All doctors are wonderful.
Love this place. Love that we are still able to see the same Pediatrician who saw my child when they were born. It is convenient that this office is open on Saturdays and my child did not have to miss school to get her wellness check up.
My son is always nervous at the doctor but the doctors here are patient and kind. Receptionist and MA working today were very kind too.
We’ve been with Pediatrix for almost 18 years now. We’ve always got answers or were sent on to specialists to get answers to our kids health problems. The office is open on weekends for fours hours and that’s extremely helpful when the kids are sick.
Kathy Kelley is amazing we been seeing her with 9 kids total and she is the best Dr for children.
Cathy Kelley has taken care of me since I was little. She now is taking care of my kids and she is amazing!!!
I saw Dr Castro today for my son’s annual visit and she was amazing. She took the time to go over all my questions and she had a lots of patience examining my son. She is very knowledgeable and kind and I was happy she attended my son today.
Doctor Mitra is the best. He is so caring and always so patient with my 3 sons. Appreciate all his wisdom and kindness.
My son has been seeing Dr Funcke since he was born and she has been a wonderful caring doctor, she is the best!! I highly recommend her, she is a wonderful doctor! Also my son had blood work done and Philip drew his blood he was so gentle and kind! I'm going to miss Pediatrix they have been the best in all areas! My son is special needs and Dr Funcke has always went above and beyond for all his needs!!!
The team is outstanding and highly professional. Dr. Serbin demonstrates great attentiveness to my son's needs and exemplifies a caring and compassionate approach to his practice.
Always a pleasant experience, always quick and get answers without much of a wait. My 2 children have been going there for their whole lives and I’ve had nothing but good experiences.
Every one is really good there and Dr Serbin is really good with my child
Ive seen Dr. Serbin for over ten years; him and his staff are beyond amazing! Thank you so much
The place seemed clean. We went for our first appointment today 9/11 @1250. However the front desk lady was very short in answering to us , with a bad attitude and a flat face. Never looking at us while talking to us. We decided to cancel our appointment and go back with our doctor. This location was closer to us but I rather have a kinder service.
Everything went as usual, smiling faces and everyone on point and professional 😁
Doctor Ivonne F.She is amazingI have been with her for 16 years.Very professional, caring and really answer questions and listens to your concerns.Spanish speaker!! We love her ❤️Every visit is same thing she is àn awesome doctor.Schedule your appointments with her.
Dr. Serbin has been the pediatrician of my 3 children for 10 years, for me he is the best, he is attentive and careful with my children.
The staff is kind and efficient. The doctors are knowledgeable and gentle. The visits are swift with minimal time waiting in waiting room and examination room.
I was a bit apprehensive about going somewhere new but omg the staff at Pediatrix is absolutely awesome. Their very nice and my daughter LOVES her new doctor! I would give them 10 stars if I had the option! My daughter needed her tetnus shot and the nurse got in that arm all ninja like that my sensitive lil flower didn't even feel it. LOL
Dr. Serbin is the best! He takes time to listen to not only parent concerns, but to what is going on with the kids as well. We never have problems making appointments. Front office staff is great too!
I have been bringing my kids here for the past 9 years and every time I voice a concern the doctors are very supportive and take immediate action. We’ve had appointments with Dr. Kelly, Dr. Funcke, Dr. Drummond, Dr. Argyros, and Dr. Castro and they’ve always been helpful and make us feel heard.
Most Trusted Pediatrics Doctors.We have been patients for two decades with 5 children. Highly recommend Pediatrix. They are all so good. They have literally saved my child's life.. I put all my trust in their opinion. I have never once left upset, discouraged or felt like I needed to get a second opinion. They have always come through. They listen. They investigate. They make you feel comfortable. Bottom line is they do care, you can feel it when they're with your child. They care about you as a parent as well. They know how scary it is to have a sick child, you feel more comfortable after seeing them. You will feel that your child is on the best path for recovery or getting the help they need.
The front desk has always been great but we have been less than impressed with Dr. Serbin. Poor bedside manner, both our appointments with him have felt very "in and out" and brushed off. Even our son's allergist paid more attention to him. We gave him the benefit of the doubt after our first 6 month well visit appointment since we didn't have any concerns with our son, but I just left a sick appointment and it was *literally* 30 seconds long. Didn't even look at my son before he said what he thought it was.On the other hand, we've seen Cathy Kelley once for a sick visit and she was great. Personable, kind, and thorough.Switched doctors for our future visits at Pediatrix and hoping it is a better experience.
Yesterday 8/7/2024 was the first time I took my daughter here. We were taken care of without a long wait. Dr. Funcke is very caring and listened to what I told her about my daughter. My sister is who referred me to take both of my kids here. I'm so happy that I finally did. Now I really think that we will get more answers about my daughter's health. Thank you very much Dr. Funcke.
The service was great but the wait was 30 minutes after the appointment time.
We've been coming to this office for 21 years and I won't take my kiddos anywhere else. The staff are always so pleasant and all the drs are wonderful.
I've had the same physician for 15 years dr surbin is the best the staff is amazing as well.all 3 of My kids go there with the best dr.
Dr. Serbin continues to give the best attention and care to my three babies. I’m very grateful that he’s taken care of them for the past 15 years.
We have been going to Pediatrix for the last five years. Kendra Church is amazing with children. My daughter loves seeing her. Phillip, the phlebotomist is also amazing with scared and nervous children. Everyone is always friendly in this office.
Dr Serbin and staff are incredibly professional and courteous and thorough and don’t rush you.
Dr Serbin is the best pediatrician there is. He had all three of my boys. My oldest is 30 now and kept all three of them till 21. Thank you for being such an amazing pediatrician.
The staff was very nice and attentive. Dr. Castro was professional and courteous.Very good doctors visit today.
They were friendly and quick. I have a newborn and they treated her and us very well. Her blood check was quick and scheduling the next appointment was easy!
We've had Dr. Serbin since my daughter was born almost 12 years ago, now. Shortly after having her, we moved to East Mesa but still make the 45 minute trip to the office when needed. They are very thorough and listen, I love it! I always say "if it ain't broke, don't fix it!" :)
We are loving Pediatrix! Our provider, Kendra Church, is very knowledgeable, professional, and compassionate. She listens to all of our concerns as first time parents and provides excellent care to our newborn. We are so grateful to her & Pediatrix for their great care!
I have four children my oldest is 14 and I have never lied to any other pediatricians office. They’re amazing.
So far it's a good pediatrition doctor Kelley is really good she looked over my newborn some today and was very forth coming with answers to any concerns me and my wife had this is the first time since our other peditrition retired
Want a courteous AND on the ball staff? They got it. Want doctors who listen and give you all the time you need? Got it again. Every time.
We have been taking our children since their existence as long as 23 years. Dr. Argyros and the other doctors are the best. Highly recommend.
Very good quality and excellent treatment and preparation of all hospital assistants
Great staff and doctors. We have been coming here since my 3 kids were born. Thank you!!
Dr. Kathy Kelly is the best, My children have seen her for about three years now, and she gets us the referrals and assistance that we need with their health. The women that run, the office are fantastic, caring and very respectful. This office moves in a fast pace. You’re never waiting long.
Cathy Kelley always takes time to talk to my kids about their symptoms and general health. Also, she has a common sense way to treating them-she’s thorough and calls with test results. She really is fabulous! The other doctors are as well and rarely have to wait a long time to be seen. Love the office staff, doctors, etc—just an enjoyable place to take my kids. Been going there for years. Thank you Pediatrix.
We’ve been going to Pediatrix for over 10 years now. We are so grateful to everyone from A-Z who works here. Thank you for always getting my kids in ……especially when we were so desperate (sick) for a visit.We’re lucky 🍀 to have you all! And DOC who always gives the best advice!!
So Thankful for Cathy Kelley! My daughter is always in good hands and well taken care of.
I have been bringing my family to this practice since 2012. It's always been a pleasant experience.
Excellent staff, my children love Pediatrix and I like how they take care of them.
We love Pediatrix and have had a great experience with each of the doctors we’ve worked with! Shout out to DR SERBIN he’s our favorite pediatrician ever! My kids love him and I always enjoy how well he takes care of our family!
God gifted our family Dr. Magalnick nearly 34 years ago. We couldn’t have raised our kiddos without him. We are your #1 fans Dr. M. It was wonderful visiting you and your office yesterday. There are no words to thank you for all you have done for our family.Happy Hanukkah to you and yours. 🕎
The staff is very friendly and actually takes time to listen to your concerns
Great providers but our go to is Cathy Kelly. Shes amazing! We love her. She’s patient, kind and communicates well with the parents. Thank you for all you do!!
Dr. Serbin and Amy are amazing. Love the staff too. My son is high support needs and they accommodate him and always presume competence. Dr. Serbin is extremely caring of his patients and his bed side manner is rare to find. Highly recommend Pediatrix!
Dr agyros was very nice and took his time to check my new born baby was very gentle with him and very careful as well ☺️ I like seeing doctors that they care for others without knowing us
I have been taking my son to see Cathy Kelly since he was a newborn, he's now a teenager but insists on staying with Pediatrix because he loves her and thr whole Pediatrix group. The flexibility of two locations plus the ability to easily be seen same day for sick visits are the main reasons we've stayed. Definitely recommend this group!
We had Dr Kathy for years, she’s always polite and helpful with our kids.
I love Pediatrix. At every level, staff members are kind and helpful. My parent friends are always amazed at how much Pediatrix works to accommodate sick kids and get them seen quickly, and they're so supportive of ongoing health and wellness too. The longevity of the staff says a lot too--with staff members who have been there for 30+ years, you know this is a place that knows how to take care of and support people, and that includes their patients and families.
Thank you, for such beautiful care of my baby girl 💕. Also , listening and understanding my concerns.
I have brought both of my kids here to see Dr Serbin ever since their first newborn check up. I have seen a few other pediatricians at this office as well for sick visits and other miscellaneous visits, and every encounter I have at this pediatrician's office is always a positive experience. They are all very nice, informative and professional. Dr Serbin is very straight forward which I 100% appreciate. Really everyone at there is well mannered and the entire place is always kept very clean, and every visit I have taken my kiddos to has been pretty quick in and out. Just about every time I have needed a sick or Urgent visit-- I can get one that very same day, sometimes even in the next 15 minutes after calling. Being a new mom I get very nervous about every little thing , one time i even brought my son in for an urgent appointment thinking he had some crazy rash. Well, turns out it was just an overabundance of mosquito bites and they did not make me feel like a fool whatsoever ! There's also been times I have had a question after a visit and was able to get a call from the doctor or email to answer my question instead of having to go back in there for another appointment! I would reccomend this office to every new parent or even to someone wanting a new pedatrician.
I was misinformed that I can take my child in as a walk in. When we arrived, I was told we need an appointment.
ADHD/AUTISM PARTENTS TAKE NOTE:Dr. Serbin is so great with all of my kids. Often, quality neurodivergent pediatric support is hard to find. All of my children are impacted by ADHD or Autism or both. We have been coming to the Black Canyon office for about 14 years. Dr. Serbin sees all of my children, and has always been top notch in his care and consideration. He listens to my feedback and concerns for my children and provides useful and impactful resources and support. He also listens to my children, and their experiences. Not only what I have to provide as a parent, but also what they feel and see from their point of view. Which is, arguably, the most important view in this context. Sensory issues, communications issues, etc are worked with and accommodated for. I appreciate his diligence and continued care for my family. I trust that hard topics will be addressed with care. 12/10 recommend this office, and Dr. Serbin, specifically. We drive over an hour to see Dr. Serbin because the care is worth it. Thank you, Pediatrix!!
Love them! I definitely recommend… Cathy Kelly is very sweet and the staff were able to help me with my toddler that tends to act out. Usually I hate going to appointments because I feel judged but here they treated my kids with kindness and were very patient. Again love, love, love….
We love Dr Serbin! Him and everyone we've encountered have been super nice! I'm thankful we found this place and can trust them with the information they give. Our previous pediatrician was caught in multiple lies by us which is why we switched to pediatrix.
Dr. Serbin is the best pediatrician ever. He is a combination of kindness, knowledge, availability, following-up and insurance fighter to a very high degree. The practice is even open on Saturdays and Sundays! Incredible!
My kids been coming here since they were born since 2011 and I recommend 100% Pediatrix to anyone.
Cathy Kelley is the absolute best. She was my doctor growing up and now all 4 of my kids have seen her since birth. She is the kindest, most knowledgeable pediatrician. She always makes me feel better when I feel like I am not doing my best as a mother. Thank you for always taking such amazing care of my babies.
I'm a hot mess with three kids and an extremely busy life. It's nice to have a pediatrician who accommodate you and doesn't judge you, well at least not to your face. They have a cheerful staff so we will be back.
Dr. Serbin is great! After months of misdiagnosis he helped get out daughter the proper diagnosis! He looks at the whole Pasteur patient. Will never see another Dr again
I’ve been taking my girls there for years, the doctors are all good and the staff is nice.
We were extremely disappointed by our last visit. I wanted to get my 10 day old son in for a circ and was told we needed a newborn screen first before even being able to schedule the procedure. (I can understand there is a process but they had done a same day visit for my other son 3 years ago so I expected the same.) They disregarded the fact that 1. He has already been screened, so that was not needed. 2. Based on his age I was running out of time to even be eligible for the procedure in their office. 3. I am a self-pay patient and was requesting and all in one visit to be most cost efficient. Nevertheless, we came for the “newborn screening” appointment and I hoped that by talking to Dr Mitra directly he would be more helpful and understanding and take care of us at that time since it is a quick process. Not only did they still refuse to do the same day procedure, but they charged us $160 just to weigh, measure, listen to his heart, and tell me he is healthy - all things which I could have done myself and I knew because these had already been done multiple times that week by my midwife. They didn’t not look for, notice, or mention the lip and tongue tie which my midwife had seen. They then told me that there were actually no appointments available in time to do my son’s circ at all! Complete waste of time. They referred me to a specialist and assured me the pricing was comparable. Well when I say they referred me, it was a scribbled office name on the back of our statistics paper. I left in tears over the frustration of how little they cared and the wasted time and money from that absolutely useless appointment. I called the office they referred me to only to find out I didn’t actually have a “referral” and had to call Pediatrix back 3 times to leave voicemails and finally get in touch with someone to officially refer us so that I could even make an appointment with this specialist. Days later when all this was settled I was told by the specialist their price was $600!! NOT comparable to Pediatrix pricing (which I believe would’ve been $280) if Dr Mitra had taken the time to do it. We ended up choosing a different specialist which still cost us $500 but he was excellent. I am extremely disappointed in Dr Mitra and Pediatrix for the way this was handled and how little they cared for us as individuals. We were clearly just another person going through their office and a quick appointment for them to bill. We will never be back for any reason and I will no longer recommend them to anyone. Just wanted to share my experience for other families like us.
We love Dr. Serbin. He always takes his time, answers all our questions, And is very thorough. We have been using him for years and trust him completely! He is very good with the kids too.
I cannot say enough great things about this practice! Dr Serbin goes above and beyond for his patients! The staff is amazing, so helpful and friendly.
the woman at the front desk for signing in, on MARCH 15 2024 AT 2:30PM in is rude and not good for customer service Definitely need a employee evaluation here.
My son saw Dr. Serbin and he was extremely welcoming and welcoming. His interaction with me and my son made me feel at ease! I look forward to building a relationship over the years! I definitely recommend Dr. Serbin.
I have been going there since my kid #1 . Now kid #4 enjoys the same PA . We love Cathy , she is a well experienced nice health advocate for us. Thank you for accommodating when I get there earlier or later than scheduled .
Dr Argyros is the best. He was my pediatrician when I was little and now he takes care of my kids! I wouldn't trust them with anyone else.
The whole staff from the people who greet us, to the nurses, and all the way to the doctors are absolutely amazing!!! They are so welcome and no only are they all very informative, but also very personable! I highly recommend them to anyone!!
It's always a pleasure seeing Dr. Serbin. I use to see him as a child myself and now my children see him as well. Always attentive and great at what he does!
This is the best peaditrix place I’ve ever taken my kids, my oldest is 15 and he has been seen here since he was a baby, I had a total of 4 kids and they have all been treated here, beyond blessed with this place !!
I love this office, all the practitioners are incredible people and they are great for either primary care or urgent care. I wouldn’t change pediatricians for anything!
Great office they see you right away no wait time, love Dr.Castro she really cares for her patients.
I recommend this Dr office to any and everyone I know looking for a great place to take their littles. I have always left here feeling so much better than coming. Everyone is so nice & patient and so willing to help. Dr. Serbin is my two sons Dr. and I really and blessed to say the least we found him. He has always taken amazing care of them when in the office and always answered anything. Being a parents can be challenging and scary at times and it’s SO NICE to be able to TRUST your Dr. especially with your babies.
My daughter is 5 and has been a patient here since she was a newborn. Excellent caring staff!
This is an updated review. Have been coming here since before my son was born. He is now 9 and his sister is 17. Our experience has always been great. The staff is friendly and knowledgeable.
Excellent service from the receptionists, nurses and doctors, thank you for your hard work by always taking care of your patients. Thank you very much👏
I have been bringing my kids to Pediatrix for well over 15 years. Followed them from 3 locations to now 2. I'm beyond thankful for the kind, warm hearted, very understanding, and empathy my children have received from Dr Argyros! He is the absolute best of the best! I recommend him to any and everyone that asks about a pediatrician for their kids. The Donald duck voice is definitely a highlight to their day when we see him! The office whether it's a sick visit or well check gets them in quick. It's never a hassle the staff on his side is always helpful bend over backwards for whatever you need! I love this office! Thanks Dr Argyros for being you!
My kids have been going here for 16 years. Such an efficient office and fantastic pediatricians, nurses and front office
Every single doctor here is amazing! I’ve been coming here for over 4 years and my kids and I love it!
I’ve been coming to them since my oldest child and they have always been amazing now I have my third child coming and the service is just as good and the staff is so polite!
I love this clinic for my kids all the staff are super nice and they always have appointments when needed recommended 100%
Dr. Serbin pays attention and takes his time with us. We got in right away and he was thorough as always.
Called for appointment for my daughter cause she was sick got in the same day we were seen fast not that much waiting🥰to be seen very friendly staff
I got in last minute on a Sunday. Both my kids been going here since the week they were born. A lot has changed but I’m a good way. New doctors and new staff, I have no complaints. I like group offices like this everyone works as a team, and based on availability you typically can get in with someone. Thank you 🙏 I know peds is not easy… I appreciate all you guys do. My kids are now 8 and 5
We absolutely love Dr Mitra. He is always willing to take the time to listen to our concerns while giving us advice. Yesterday he got us in immediately when my son had a fall and got us in and out in under 30 minutes.
Dr. Lisa Drummond is a wonderful doctor to have on staff. She is honest and open with the children and does not sugar coat anything. Love her to death. Same is Dr. Cathy Kelly. Greatest woman in the practice.
My boys have been patients at Pediatrix going on 6 years. I am grateful for the personalized care and the doctors and staff are always so great!
Have always had good experiences with them my kids normally see Cathy Kelley. She's such a sweetheart
Have come here since my kids were born. Sooo long ago. Magalnick was also my husband's pediatrician but has now retired. Cathy Kelly is awesome in every shape and form. She too remembers their dad and has dealt with my children from the very beginning. My daughter loves her. Literally asks every time- Kathy, right? Lol I will be sad when my kids age outta this place. I can still remember Kathy holding her as a baby, and that baby is now 15. My son is about to be 18 next month. For longevity and the care they provide, come here.
Dr Serbin is amazing. He is kind, talks to my boys by asking them questions on health while still letting me know that he is listening to me too. It's great that my kids can speak on how they feel at their wellness visits. They are quick with appointments and refill requests.
Phillip was wonderful! He was so kind and great my daughter who had a hard time with giving blood.
Receptionist are nice Everytime I come in, and help with info about the office, getting referrals, and so much.
The nurse and doctor did a great job preparing my daughter for administering her flu shot. She loved her Elsa sticker.
This doctor’s office is amazing. We left our old pediatrician because while they were good, we almost never got to see a doctor- always PAs and NPs. Not only was the doctor here amazing, but our kids loved him! He did a Donald Duck voice that endeared my younger son to him so much, despite getting 2 shots on his visit, he has been begging to go back and see Donald Duck, haha! He totally eased my son’s fears. For my older son, we saw the same doc and he actually listened and provided us with antibiotics, which helped my son recover after days when he had been sick for over a month. The last doctor basically just told us to wait it out and said it was “allergies” despite us going multiple times and my son being miserable for weeks, and the rest of the house getting sick as well. The front office staff, Hope in particular, was so kind and helped my husband with paperwork, setting up quick appointments, she was great as well. I cannot recommend this office enough!
I take my 2 yr old and 14 yr old to see Dr. Serbin and he is fantastic! He always listens to my concerns and is great with the kids. It's rare that we're ever kept waiting long and it's super easy to make appointments. His MA's are terrific, especially Rose, and the receptionists at check-in and check-out are super friendly too. Overall a great place to bring you're kiddos
Honestly the staff was very disappointing for me today except for the doctor Laura she was more concerned. I had like a nurse assistant named Anna take care of her she didn't even introduced herself she wasn't in empathetic at all she didn't show signs of caring for my son I told her he was sick. I told her that I didn't want to weigh him because he had just been waived the night before at the hospital but she said no we'll wait him over here and while waiting him she put her hand underneath him and I told her well can you move it so I can put my son down and she just stay quiet and moved her hand. I just felt like people should smile.
Got my son in immediately for a sick appointment. The woman I spoke with on the phone was incredible. Super kind, patient, and understanding. Went above and beyond to help me acquire a last minute appointment and track down important insurance information. However, the woman at the front desk when I arrived was cold and flippant. She was very short with me and did not look me in the face once. When I returned the clipboard of paperwork she jerked it out of my hand and quite literally slammed it upside down on the counter/desk also while not looking at me. Very unprofessional. We did not wait long, which is practically unheard of these days. The nurses and the doctor were attentive, informative, and patient. We were in and out quickly with a treatment plan and referral. I will absolutely be back, and hopefully the woman at the front desk will be having a better day because outside of that interaction, our experience was very pleasant.
